News

Get a Sneak-peak of New Features. Join the 3CX iOS Beta Program

New, improved, and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target. Get to Experience it First! If you haven’t joined the iOS Beta testing team, do it now and get first-hand experience of video calls, conferencing, enhanced chat options, and more. You just need to be on the...

April 27, 20203CX, PBXRead more...

3CX Offers Businesses a Lifeline with Free Video Conferencing Solution

Unlimited hosts, no duration limit and up to 4X the web participants added free, to help companies during COVID-19 LONDON, UK, 24 APRIL 2020 – 3CX, developer of the award-winning business communications solution, has announced the expansion of its video conferencing feature to include more participants at no extra cost. This latest iteration of their COVID-19 offer will give new and existing 3CX users up to 100, 250, or 500 web conferencing seats free for the next 3 months. The free video conferencing offer...

April 24, 20203CX, PBXRead more...

3CX WebMeeting Roadmap

Over the past few weeks, home working and remote communications have become the norm for many. 3CX WebMeeting has become a driver supporting this type of communication. For many companies, this was already an integral way of keeping in touch with customers and co-workers, while others have needed to adapt to this form of communication. Certainly, the current situation has altered the landscape of how businesses operate and will most likely continue to do so. This has accelerated 3CX WebMeeting (for...

April 23, 20203CX, PBXRead more...

V16 Update 5 Supercharges Remote Working with New iOS App Supporting Video

3CX v16 Update 5 breaks work-related boundaries, allowing businesses to transition seamlessly to remote-working at a time when needed most. Create your own remote working environment with 3CX’s bundled apps for Android and iOS, supporting video calling for face-to-face communication. This coupled with new e911 options and Google Chrome extension makes v16 Update 5 the ideal business communications solution to quarantine with. The clock is ticking: Upgrade now if your PBX is currently: Οn v15.5, reaching EoL (End of Life) status with no more updates or support. Read our hands-on guide to...

April 22, 20203CX, PBXRead more...

Hotkeys & Popup Chat with the New 3CX Browser Extension

The latest 3CX Browser Extension for Chrome and Edge (Chromium) is now available via the Chrome Web Store and Microsoft Edge Addons. The extension allows you to easily manage calls from your desktop with a mini web client pop-out, which notifies you of incoming calls and chats. The latest version adds hotkeys; which allow you to use keyboard shortcuts to respond to calls easier and faster. Manage Calls Faster with Hotkeys The latest 3CX extension adds support for keyboard shortcuts used to launch the extension and to manage...

April 21, 20203CX, PBXRead more...

CallCabinet Launches Atmos@Home: UCaaS Call Recording & AI-powered Speech Analytics From Home

CallCabinet, a leading global provider of affordable Cloud-native call recording and AI solutions today announced Atmos@Home, a new, innovative offering providing advanced UCaaS call recording, quality management, and AI-powered speech analytics empowering global organizations to maintain productivity, compliance, and service levels in a work-from-home environment. Atmos@Home is custom-designed to provide Cisco Jabber, MS Teams, and Genesys Cloud users instant UCaaS recording and is easily installed across an entire organization via our enterprise installation script. Atmos@Home offers organizations the ability to effectively...

April 20, 2020CallCabinetRead more...

3CX V16 Update 5 Release Candidate

The Release Candidate (RC) of v16 Update 5, is available for download. The RC adds some important fixes for call recordings and WebMeeting connectivity among others. The final release is fast approaching, so get the RC now and start preparing. What’s in the RC While getting ready for production-level status, the Update 5 RC delivers important fixes for: Call Recordings – Fixed issue with recordings for picked up calls.WebMeeting Connectivity – Connections to the WebMeeting cloud platform are more reliable with an updated bitrate setting...

April 17, 20203CX, PBXRead more...

PCI compliance for customer data, are you doing it right?

PCI DSS compliance has been a part of your business practices since 2004 (or whenever you opened your doors after then). That is unless your business doesn’t take customer credit cards. Any time your customer shares a primary access number (PAN) from a bank or credit card, you’re on the hook to follow a list of compliance laws. It’s your company’s responsibility to see that a PAN’s journey ends with you. Thing is, PANs like to reproduce themselves. How? Well, the customer spoke...

April 14, 2020CallCabinetRead more...

Coronavirus Chronicles: Resellers Face Sudden Rise in Remote Working

Give customers the tools they need with a tried and tested solution from 3CX. The recent outbreak of Covid-19 has highlighted the importance of contingency planning in the workplace. The ability to work remotely is no longer a nice-to-have but rather a must-have component of any business communications strategy, providing the flexibility and connection required to stay on top amidst unexpected challenges. Corona spreading across the globe has resulted in the largest remote working exercise in history, with organizations like Twitter, Google...

March 10, 20203CXRead more...

Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!

As thousands of employees across the globe connect remotely to their place of employment every day, the recent outbreak of the Covid-19 Coronavirus has highlighted the importance of these working capabilities. Meanwhile, businesses lacking such software have been put in a sticky situation, unable to allow employees into the office and unable to allow them to work productively from home. Left scrambling to find a remote working solution, companies may find themselves forking out more cash so that they can keep...

March 6, 20203CXRead more...