News

New iOS Beta: Call Reconnection & Conference Scheduling

In this update, we’re making it even easier to schedule a 3CX conference from the iOS app! In seconds you can create a conference, add participants, and add the event to your device’s calendar from the palm of your hand. Call recovery during unsteady connection has also had a boost for a more consistent call experience. Improved handling of connection loss With intelligent call reconnection, connection loss is better handled from the app-side on established calls. Furthermore, if call quality remains...

Import Active Directory Users via Azure AD & Enable SSO

Do you have thousands of users in your local Microsoft Active Directory? Would you like to synchronize them to 3CX, just as Microsoft 365 admins can? Or do you want a simpler way to sign in to the 3CX Web Client via Microsoft OAuth? No problem, we have a solution for you – and in just 10 minutes! All you need is to create a free Azure AD, synchronize your local Active Directory with Microsoft Azure Active Directory Connect and...

Improve Reliability of Android Push Notifications: Update to U8

For better reliability of Push required to wake up the phone on inbound call or messages, we are updating Google’s Firebase Cloud Messaging (FCM) library. A custom account is no longer required and in fact is no longer supported by Google. To keep receiving inbound call and chat notifications, you should upgrade to Update 8 as soon as possible. If you cannot update, make sure to disable your custom Google FCM instance for Push messaging from the 3CX management...

iOS & Android Video Conferencing Apps Get Bluetooth Support (Beta)

We’ve gone ahead and improved the user experience and usability of the video conferencing apps further. The login UI is now cleaner, sleeker and more understandable. We’ve also included new features to help you in your daily use, including: Added Bluetooth support Ability to enable/disable camera / microphone before meeting entry. Login page gets an upgrade The login page has been greatly improved; now with a sleeker design that’s more user-friendly to boot. You can also easily disable and enable the...

Scheduling Conferences is a Breeze! Out Now V16 Update 8

Good news: V16 Update 8 is now available! Conference scheduling has been improved to be more user-friendly. We’ve even made a handy little video so you can see exactly how to do it. Also in this update are additional SMS providers and the new, simplified way to connect Facebook. Learn the new way to schedule a conference We’ve updated the email/calendar options to make it clearer which to select. Choosing one of the available online mail servers will open a new...

V18 to Simplify DNS Config. with its DNS Helper

Until now, 3CX has required the use of both a local and external IP in the case of unmanaged networks. Thanks to a new “DNS Helper”, which will be part of V18, we will be able to rely solely on the FQDN. This will simplify the way admins provision endpoints (e.g. IP Phones and 3CX apps), and the way users can access the web client and video conferencing. Your 3CX FQDN will be automatically configured like this, you won’t have...

Live Chat Update Supports Drupal, Joomla, Wix & More!

Live chat has had a major upgrade and is now available for easy integration with even more websites. We’ve also included a number of performance enhancements, customizable themes and support for offsite CDN for easier configuration and faster loading. No WordPress? No problem! We realize that there are many other popular CMS systems beyond just WordPress, and our live chat code generator now includes support for Drupal, Joomla, Squarespace, Weebly & Wix! Click on the links to read the configuration guides...

(WEBINAR) CallCabinet: Microsoft Teams & Compliance Recording

Join us for an exciting webinar as we help you to alleviate Microsoft Teams compliance issues utilizing CallCabinet. With the staggering increase in “work-from-anywhere”, the need to rethink industry compliance has never been more relevant. To ensure business continuity, organizations have quickly adopted unified communications (UC) platforms that allow them to enhance productivity, streamline collaboration, and foster open and rapid communication. Microsoft Teams has emerged as the top UC platform adopted, primarily because of its superior communication tools...

CloudCo BaaS

Why you should have a BaaS solution? Data is the essence of any organization, and its loss is often a major concern for software-as-a-service (SaaS) customers because SaaS vendors’ backup policies cannot guarantee a complete and speedy restore of lost data. Data loss, and the worry that surrounds it, can be easily avoided by pairing SaaS applications with a complete BaaS backup and recovery solution. What is BaaS? Backup as a service (BaaS), is a method of offsite data storage in which files, folders, or the entire contents of...

New Video Conferencing Apps for Android and iOS (Beta)

Need to conference in a hurry? We’ve got you covered. In our latest Android and iOS beta release, we’ve made it even easier to attend and participate in conferences from your mobile device. By re-developing our mobile video conferencing capabilities from scratch, we’ve been able to add functionalities previously only available via the Webclient. Plus, users will benefit from increased synergy between iOS and Android Ecosystems, as both now utilize a single code-base. Shared experience for mobile & web Enjoy a richer...